At luvwoven, we are committed to getting your orders to you as quickly and efficiently as possible. Here's a detailed overview of our shipping policy:
1. Order Processing Time
- Orders are typically processed within 1-3 business days.
- Processing times may vary during sales or high-volume periods.
2. Shipping Time
- Standard shipping takes approximately 7-15 business days.
- Delivery times may be affected by destination and other factors.
3. Shipping Address
- To ensure proper delivery, please provide a detailed shipping address and postal code at checkout.
- Incorrect or incomplete addresses may result in delays or additional shipping fees.
4. Shipping Costs
- Shipping costs will be displayed at checkout based on the destination and weight of your order.
- Free shipping promotions may apply to certain orders or destinations.
5. Shipping Regions
- We ship to various regions worldwide. During checkout, you can select your preferred shipping region.
- Shipping options may vary depending on your location.
6. Shipping Carriers
- We partner with multiple carriers to deliver your orders. The carrier used will depend on the destination and shipping method.
- We aim to select the most efficient carrier for your location.
7. Tracking Information
- You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.
- Please note that tracking updates may not be available for all carriers or destinations.
8. Customs and Duties
- International orders may be subject to customs fees, taxes, or import duties. These additional charges are the responsibility of the customer.
- We recommend checking with your local customs office for more information.
9. Delivery Confirmation
- While we strive to deliver all orders, some may require a signature upon delivery, depending on the carrier and local regulations.
- Please be prepared to provide identification or sign for your package if required.
10. Rural or Remote Areas
- Shipping to remote or rural areas may take longer than the estimated delivery time.
- Additional shipping fees may apply for certain remote locations.
11. Factors Affecting Shipping Time
- Shipping times may be affected by factors such as pandemic-related disruptions, severe weather conditions, customs processing, or logistical challenges.
- We are not responsible for delays caused by these unforeseen circumstances.
12. Returns and Exchanges
- If you need to return or exchange an item, please contact our customer service at [email protected] for instructions.
- Return shipping costs may be your responsibility unless the return is due to our error.
13. Contact Us
- If you have any questions about your order's shipping status or need assistance with shipping-related issues, please reach out to us at [email protected].
- Our team is here to help and ensure a smooth shipping experience.
Conclusion: We understand the importance of receiving your orders in a timely manner. While we strive to deliver your items as quickly as possible, there may be instances where shipping times are affected by factors beyond our control. If you have any concerns or need further assistance, please don't hesitate to contact our customer service team. We're here to help.
